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The Help Desk

A location managed by Ugabytes and supported by, where members can ask questions or provide responses to telecentre management, content & service development, training, technical, fundraising or evaluation issues.

Location: Kampala
Members: 103
Latest Activity: Jan 16, 2013

Where and how to post the question?

Please post your question as a discussion topic in this group. Our Help Desk team will go through the questions and will try to provide all possible answer to this. Also if a question is posted as a discussion topic, other members can also participate and also can share their expertise/knowledge on the question. If you have general comments, then post it in the comments window.

Discussion Forum

Technical Questions

Started by Francis Mwathi Nov 13, 2009.

Pre Urban Telecentre Content and services 1 Reply

Started by Wandila Simon. Last reply by Francis Mwathi Jul 7, 2009.

From the Help Desk

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Comment Wall

Comment by Masahudu M. Marhey on April 3, 2009 at 6:09pm
Hello Francis,

It is a good initiative and I'm glad to be a member. Keep the good job you are doing for telecentre family.

Masahudu M. Marhey
Comment by Anusha Raman on April 3, 2009 at 6:29pm
hello friends
iam happy to hear this news and it is a good wishes for your job for telecenter family
thanks & regards
Anusha Raman
Comment by Fousseyni SANOGO on April 3, 2009 at 6:55pm
Hello Friends
Thank you very much for the introduction of this tool help remotely. It is a good initiative.
Comment by Elizabet Kidane on April 3, 2009 at 6:57pm
It is a good start and I am glad to be a member.
Elsa K
Comment by Francis Mwathi on April 3, 2009 at 7:02pm
Thank you all for joining. This group will comprise of experts in different fields and will complement other help desks that are already in place in a bid to help Telecentres users, staff, managers and other enthusiasts tackle the many challenges faced by Telecentres today.
Comment by Melinda Bandalaria on April 3, 2009 at 8:43pm
Hello everyone.. Greetings from the Philippines (Philippines Community e-Center Network). Glad to be part of the group.

Comment by Esther Feffer on April 3, 2009 at 9:08pm
Ggeetings from Israel, happy holiday to all of you
Comment by Rose Shuman on April 3, 2009 at 10:04pm
Does anyone here have a good sense of call center costs in Uganda or nearby countries?


Comment by Zulfikar Ahmad on April 3, 2009 at 10:32pm
Great, I hope here can help us for develop new telecentre in Aceh Tengah, Indonesia, Thanks for every one
Comment by Anahi Chaparro on April 4, 2009 at 5:04am
Hi everyone! Glad to be part of the group. Greetings from Peru.



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